Privacy Policy

Effective Date: August 26, 2026

NeuroCare Home Health (“NeuroCare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at neurocarehh.com or otherwise interact with us online.

Information We Collect

We may collect the following types of information:

Information you provide directly

When you contact us through our website, request information, or otherwise communicate with us, you may provide:

• Name
• Email address
• Phone number
• City or location
• Information about your care needs or the needs of a family member
• Any other information you choose to share

Information collected automatically

When you visit our website, we may automatically collect certain information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
• General location information
• Cookie and similar tracking data

We may use cookies and similar technologies to support site functionality, understand how the site is used, and improve the user experience. Where required, we display a cookie consent banner and allow you to manage your preferences.

How We Use Information

We may use the information we collect to:

• Respond to your inquiries
• Provide information about our services
• Evaluate care or employment opportunities
• Improve our website and communications
• Monitor website performance and usage
• Maintain site security and prevent misuse
• Comply with legal obligations

How We Share Information

We do not sell your personal information.

We may share information only in the following circumstances:

• Service providers: With vendors who help us operate our website, communications, analytics, or business systems
• Legal reasons: If required to do so by law, regulation, legal process, or government request
• Business operations: To protect our rights, users, systems, or property
• With your consent: When you ask us to share information or otherwise authorize us to do so

Cookies and Analytics

Our website may use cookies, pixels, and similar tools to:

• Remember your preferences
• Understand how visitors use our site
• Improve website performance and content
• Support security and functionality

You can manage cookies through your browser settings and, where available, through our cookie consent banner. Disabling cookies may affect some features of the website.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to your requests
• Maintain business records
• Comply with legal or regulatory obligations
• Resolve disputes
• Enforce our agreements

Security

We take reasonable administrative, technical, and physical measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

Depending on your location and the nature of your interaction with us, you may have choices regarding your information, including:

• Opting out of certain cookies or tracking tools
• Requesting access to information we have about you
• Requesting correction or deletion of certain information
• Asking us to stop contacting you

To make a request, contact us using the information below.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to address it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing them with personal information.

State Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws regarding your personal information. These rights may include the right to:

• Know what information we collect
• Access certain information
• Request correction or deletion
• Opt out of certain processing or communications

We will respond to requests in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page. Your continued use of our website after changes are posted means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

NeuroCare Home Health

1604 Woodside Ave.

Essexville, MI 48732

By using our website, you agree to the collection and use of information as described in this Privacy Policy.